Zanzu.be is owned by Sensoa, President Building, Franklin Rooseveltplaats 12 bus 7, 2060 Antwerp, Belgium, and BZgA, Maarweg 149-161, 50825 Köln-Ehrenfeld, Germany.

The websites www.zanzu.be and www.zanzu.de differ in some parts. Sensoa is responsible for the content of the Belgian version of the website. The Federal Centre for Health Education (BZgA) is responsible for the content of the German version of the website.

Sensoa is the Flemish centre of expertise for sexual health and has been approved by the Flemish Community Ministry. It is a not-for-profit organisation (VZW) that does not have commercial objectives.

Use

Sensoa aims to keep all of its information as up-to-date, relevant, correct, complete, understandable and precise as possible. However, despite our continued efforts, we are unable to guarantee that all information will always meet these criteria.

Since we strive for easy of understanding and accuracy, we have opted to use clear and explicit language. The purpose of this is not to be provocative, but rather to give everything by its name and not conceal anything.

Zanzu.be is informative in nature and does not substitute a visit to the doctor.

Sensoa tries to avoid all technical shortcomings. However, we cannot guarantee that we will be totally free of technical shortcomings. We always strive to resolve these as quickly as possible.

Sensoa cannot be held liable for any direct or indirect damage that may occur due to the use of Zanzu.be or due to the information that it contains, including the following without limitation: all losses, interruptions to work, damage to programs or other data stored on your computer system, equipment or programs.

Protection of personal data

Sensoa places great importance on respecting people’s privacy.

If you are asked for information, then we will treat this in accordance with the terms of the law of 8 December 1992 on the protection of personal privacy and also Directive 95/46/EC of 24 October 1995 issued by the European Parliament and the Council of Europe on the protection of personal data connected to the processing of personal data and involving the free movement of this data.

Personal data will only be collected and processed to enhance the information requested or to perform the desired service. We will not pass any information to third parties without your express permission. We store information anonymously.

This site uses Mollom Web services. When you send a form from the site, you accept that the data you have entered will be analysed and saved for anti-spam purposes and quality control. For more information about this, please see Mollom’s Web Service Privacy Policy.

Suggestions

We will not treat any suggestions that you send us as confidential. We may use this data as we see fit, with exception of the restrictions on the processing of personal data contained in the law of 8 December 1992 on the protection of personal privacy.

Hyperlinks and references

Hyperlinks or links refer you to other websites and sources of information that are administered by third parties. We are unable to guarantee the completeness or correctness of the content of these websites and sources of information. The links are provided as further information.

Sensoa does not accept any liability for direct or indirect damage that may arise from consulting or using these types of external websites and content.

Intellectual property rights

You are entitled to consult the information on the website, to download this for personal use and reproduce this for non-commercial purposes provided that you state the source in accordance with the terms of the law of 30 June 1994 concerning copyright and related rights.

For instance, you should refer to this information as follows: “parts of this text were taken from zanzu.be.”

This permission does not apply to texts that contain explicit restrictions on use. Prior permission is always required for the reproduction or use of multimedia information (images, sounds, software. etc.). Please send an email to webmaster@sensoa.be for more details.

Sensoa retains all intellectual property rights on the website and the information its makes available.

Disputes

If you have any complaints about our services, please complete the complaints form. We can only deal with complaints in Dutch, English or French. We will investigate the nature of your complaint and what happened. We will attempt to respond to you as quickly as possible and we want to respond to you within a period of one month. However, should this not be possible because the complaint requires more investigation, then we will inform you.  We consider a complaint as having been dealt with if it has been satisfactorily answered in line with the complaint or if you have informed us that everything is in order.

This online agreement and all disputes and claims that arise from the use of this site or any information contained within the site fall under Belgian law. Consulting this website implies that you are subject to the justice of the courts of Antwerp in Belgium and that you accept that you will only bring any cases before the aforementioned courts.

When using this site, you are accepting the aforementioned terms and conditions.

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